What does my quality score actually measure?

Your score is made up of several components:

• App Authentication Quality - how reliably your stations respond to remote authentication requests from OEM and other apps managed by DCS
• CDR Quality - how correct, complete, and timely your charge detail records are
• POI Quality - how accurate and complete your station data is
• Operational and Business Indicators – such as invoice quality, response times, incident and customer complaint management

Together, these give a holistic picture of your network's performance from the perspective of DCS, its OEM partners, and the end user.