Your Master Data Matters
Your master data is the foundation of a smooth working relationship with DCS. It covers everything we need to correctly identify your company, route payments to the right account, reach the right people, and technically connect your network to our platform. When this information is accurate and up to date, things run smoothly - invoices get paid on time, incidents get resolved quickly, and CDRs are processed without a hitch. When it's not, delays and complications are almost inevitable. Think of master data as the combination of your company identity, banking details, key contacts, and network configuration. Any change to any of these elements - however small it might seem - can have a real impact on operations. We rely on this data every single day, so keeping it current is not just a formality: it's an operational necessity.
- What exactly counts as "master data" for DCS?
- When should I notify DCS of a change to my master data?
- Can I have different contracting and invoicing parties?
- How do I submit a master data update?
- What happens if I don't update my master data in time?
- Who do I contact if I'm unsure whether a change affects my master data?