Join Us in 5 Steps - Getting Connected with DCS
Become Preferred Partner
- What exactly is the Preferred Partner Network, and how do I benefit from it?
- How does DCS decide who gets into the program?
- How do I find out my current PPN eligibility status or get more information?
- What's the process once I'm nominated?
- For which OEMs and clients and in which markets is the program live?
- What kind of visibility do I get as a Preferred Partner?
Invoicing Guidelines
- I'm a new partner and plan to manage roaming invoices myself - what do I need to do before I can invoice?
- Where do I send my invoices?
- When should I submit my invoices?
- What information needs to be on the invoice itself?
- What is the CDR file and why do I need to attach it?
- What fields must be included in the CDR file?
Improve Your Quality Score
Technical Support, Customer Service and Fraud
Your Master Data Matters
- What exactly counts as "master data" for DCS?
- When should I notify DCS of a change to my master data?
- Can I have different contracting and invoicing parties?
- How do I submit a master data update?
- What happens if I don't update my master data in time?
- Who do I contact if I'm unsure whether a change affects my master data?